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How To Fix Nintendo Switch Online Issues


Is your Nintendo Switch online experience riddled with lags and disconnects? You’re not alone! Follow this guide to troubleshoot and fix common Nintendo Switch Online issues to get back to gaming in no time! In this article, we’ll explore some of the common troubleshooting tips for fixing Nintendo Switch Online issues. We’ll also provide an overview of how to take advantage of all the features included with your subscription plan. Read on to get started troubleshooting your console!

Understanding the Nintendo Switch Online Service

Nintendo Switch Online is a subscription service that allows users to take advantage of various features from Nintendo in order to enhance their gaming experience. By subscribing, players get access to online multiplayer, the Nintendo Entertainment System (NES) and Super NES™ classic environments, cloud storage for game data, and special offers on digital purchases. In addition to these features, subscribers gain access to bonus content on games like Super Smash Bros Ultimate and Tetris 99 as well as access to various community features such as voice chat options.

For some users however, using these services can become a challenge when issues arise. Fortunately, with the right information and understanding of how the service works, you can learn how to troubleshoot them effectively. To start off with basic tips and suggestions on how to fix Nintendo Switch Online issues:

  1. Powers Cycle Your Console: This means completely restarting your console; turn off the power completely and then turn it back on again.
  2. Check your Network Connections: Make sure there are no blocks between your console and router or modem by checking internet connections in the settings menu of your console. If you have a wired connection setup for LAN cables make sure it is secure for better speed performance including playing online games simultaneously with others at optimal speeds.
  3. Visit the Nintendo Support Site: A great resource for assistance if none of the troubleshooting steps mentioned above have yielded positive results. There you may find updates about current issues as well as step-by-step instructions for fixing any problem you may encounter more quickly and easily than otherwise possible thanks to their team’s expertise in these services being provided by Nintendo Switch Online!

Troubleshooting Network Issues

If you experience network issues while playing Nintendo Switch Online titles, such as connection drops or latency issue, the following troubleshooting steps may help resolve the issue:

  1. Firstly make sure your console is connected to a strong Wi-Fi signal and has a good connection speed.
  2. Check if there are any updates available for the game you’re playing. If an update is available, install it and restart your console before trying to play again.
  3. Try connecting with a wired LAN connection, using a USB LAN adapter such as the Nintendo Switch Wired Internet LAN Adapter.
  4. Ensure that no other devices are using bandwidth on your network by disconnecting them or restarting your router/modem if need be.
  5. If all else fails, try setting up a hotspot from your phone and connect through that instead of Wi-Fi if possible.
  6. If you’re still having trouble connecting to Nintendo Switch Online services, try resetting your router or modem by unplugging it for 30 seconds and then plugging it back in again before attempting to connect once more.

Resetting the Nintendo Switch Console

Resetting the Nintendo Switch console helps to ensure that all necessary network settings are properly configured and up-to-date. Perform the following steps to reset the Nintendo Switch:

  1. Turn off your Nintendo Switch by pressing and holding down the “Power” button for a few seconds until it turns off completely.
  2. Now press and hold down both the “Volume Up” and “Volume Down” buttons simultaneously for ten seconds until the console turns on again.
  3. When prompted, select “Initialize Console” on the next screen to begin the reset process.
  4. Confirm that you would like to proceed with initialization by selecting “Continue” on the ensuing screen and then wait while your system is being reset.
  5. Once complete, you will need to re-enter any information required (such as date, time and Wi-Fi networks) but can now use any online services once more without encountering further issues or connection problems with Nintendo servers or online services.

Resetting the Nintendo Switch Online Service

If you are having trouble accessing Nintendo Switch Online, the first step is to reset the Nintendo eShop connection. Here’s how you can do this:

  1. Press A on your controller to enter the Home menu from the Switch main screen.
  2. Select “System Settings” from the Home menu.
  3. Select “Internet” and then select “Reset Options”.
  4. Position your cursor at “Reset Nintendo eShop Connection” and press A again to confirm it. This will disconnect and reset your connection settings for any online services you are using with your Nintendo Switch, such as Nintendo Switch Online or downloading software from Nintendo eShop or other online stores.
  5. You will be asked to confirm that you want to reset the connection, select “Yes”, then wait a few moments for it to complete successfully.
  6. After that, try accessing the service again and see if it works now!

Is nintendo switch online down

When experiencing trouble with the Nintendo Switch Online service, it’s a good idea to first check the Nintendo server status. This will inform you if there are current issues that are preventing access to the service. Check Nintendo’s official server status page for up-to-date information on any widespread outages or maintenance issues that may be causing trouble. Additionally, this page will also provide detailed instructions for resolving any problem areas.

Contacting Nintendo Customer Support

If you cannot access Nintendo Switch Online, contact the dedicated customer support team. You can reach out either by phone or email. The customer service number for all regions is listed on their website and you can find regional email addresses for each region online as well. When contacting customer service, it is always a good idea to provide as much information as possible about the issue so that the customer support professional can quickly and accurately diagnose the problem.  

Be sure to provide detailed information about your system, including the model number, serial number and any error codes you may have received when attempting to connect to Nintendo Switch Online. Additionally, be sure to explain in detail what steps you took prior to contacting customer support. This information will help them determine if there is an issue with the service or if it is related to your system itself.


In summary, there are several steps you can take if you experience any online issues when playing the Nintendo Switch.

  1. First, consult the Nintendo Switch Online Service Status website for information about any current problems or planned maintenance.
  2. Secondly, make sure that your internet connection meets the minimum online requirements.
  3. Additionally, make sure to check for any pending updates or downloads and reconfigure any settings which might interfere with your connection.
  4. Finally, if all else fails and you’re unable to resolve your issue despite taking these steps it is highly recommended that contact technical support directly via phone, email or chat service.